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F.A.Q. Invoicing flow

I have transmitted a FatturaPA file but my system (or my certified email box) seems to be unavailable and does not allow me to receive the messages from the Exchange System. What can I do?

The delivery receipt and the notifications sent by the Exchange System in response to a FatturaPA file transmitted can be found in the Tools section of the site under the item FatturaPA monitoring.

How can I be certain that my FatturaPA file has arrived at the desired Public Administration?

Delivery of the FatturaPA file to the Public Administration is communicated to the sender by means of the 'delivery receipt' message sent by the Exchange System.

I have transmitted a FatturaPA file to the Exchange System which has answered by sending me a non-delivery notice: how will the invoicing process continue now?

The non-delivery notice is sent to the transmitter of the FatturaPA file when the Exchange System is unable to deliver the file to the Public Administration. The Exchange System will contact the PA to report the problem and request that they provide a solution. During the following 15 days, the Exchange System will try to forward the FatturaPA file to the Administration in question again.

After a few days from receipt of the non-delivery notice, the Exchange System has sent me a non-deliverable file notice: what does this mean?

If, after 15 days from the sending the non-delivery notice, the Exchange System has not succeeded in delivering the file for reasons not attributable to the System itself, it will report this fact to the transmitting subject with a non-deliverable file notice. This notice indicates that every attempt made (in the 15 days indicated) has been unsuccessful and that the Exchange System considers the invoice processing as closed.